US orders Air India to pay $ 121.5 million as refunds to passengers

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US orders Air India to pay $ 121.5 million as refunds to passengers
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The United States has ordered the Indian airline company Air India to pay 121.5 million USD as refunds that were generated due to cancellation or change in flights.

Washington,UPDATED: Nov 15, 2022 12:40 IST

air india commercial plane

Air India is among the six airlines that have agreed to cough up a total of over USD 600 million as refunds.

By Press Trust of India: The US has ordered Tata-group owned Air India to pay a whopping USD 121.5 million as refunds and USD 1.4 million as penalties for extreme delays in providing refunds to passengers due to the cancellation or change in flights, mostly during the pandemic, officials said.

Air India is among the six airlines that have agreed to cough up a total of over USD 600 million as refunds, the US Department of Transportation said on Monday.Air India’s policy of “refund on request” is contrary to the Department of Transportation policy, which mandates air carriers to legally refund tickets in the case of cancellation or change in flight, officials said.

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